Consistency…
I just sent an email to National Geographic customer support asking for help renewing a gift. And I pulled out the email I sent them last year with different problems while trying to pay them money.

I’m not sure I’m making progress; last year it was “offer code invalid for recipient 1” when I didn’t use an offer code. The year it was “PT REQUIRED (NO TERM VAL) WITH OPT LEVEL DIGT DEMO OFFERS” — no matter which term I selected; though all the terms were the same 12 issues. Of course it would be nice to know what the difference between options 1 and 3 is (clearly option 2 is $20 cheaper for the same thing).

Ah well… I’m sure this will be straightened out over the next several days.